Explore how Punch connects brands with people through stories and content

Products & Services

  • Take a deep dive into knowing your audience better than anybody else

    Before you start placing bets on the customers you think will help you grow your business for years to come, make sure they’re smart bets. The Customer Foundation is a first step to any marketing initiative.

    Gain a clear understanding of who your customers are, find out how to connect to them in authentic ways, and lead them to buy.

    WHAT YOU GET

    Personas: Bringing to life your ideal customers’ motivations, pains, desires and more

    Buyer’s Journey: Enabling you to nurture prospects on their path to becoming customers

  • Every brand should have access to and use purposeful storytelling

    Inauthentic, boring brand messaging gets in the way of business progress. Your Story Standards Guide is your marketing team’s hub for authentic, compelling language to align teams, connect with customers and prospects, and guide your brand’s future.

    WHAT YOU GET

    Mission: Who your organization is and why it exists in the world

    Vision: Ideal state your organization wishes to achieve, to inspire you to aspire

    Values: Core principles that guide and direct the organization and its culture (3-5 values)

    Value Propositions: Why people actually buy from you (3-5 value props)

    Tagline: The essence of your brand captured in a concise, creative, memorable phrase

    Elevator Pitch: Who you serve, the problem you solve, and how you solve it — in 20 seconds

    Power Words: Precise words to use in marketing/sales communications to connect with your ideal customer/prospect (~8 words)

    Fallacies as Assets: Language to turn your brand’s perceived weaknesses into strengths

  • Attract and retain a clearly defined audience and, ultimately, drive profitable customer action

    Get started with content marketing. Attract and retain a clearly defined audience and, ultimately, drive profitable customer action.

    Leverage your most compelling stories. Turn team members into thought leaders. And use content to grow your reputation and business.

    WHAT’S INCLUDED

    Strategy Document: A content marketing plan built around your specific goals and resources

    Content Calendar: 6- or 12-month plan for content execution and delivery

    Prerequisites: Customer Foundation (or personas and buyer’s journey), Story Standards Guide (or brand messaging)

  • Outsource your content and keep your team focused on what they do best

    Tap into the experience and perspective of a writer-marketer to position your thought leadership, value propositions and marketing messages in more strategic ways.

    WHAT’S INCLUDED

    Content Ideation: Fresh, SEO-friendly content ideas your audience will love, differentiating you from your competition

    Writing: Tightly written, professional content you can be proud of (Design services available)

    (Prerequisites: Personas, Story Standards Guide or brand messaging)

“Working with Casey always brings clarity to our projects. She’s the secret sauce!”

—Joel Smith, Founder, Design On Tap